Congratulations! So you are the Team Facilitator. This is one of the most important roles in a Self Directed Volunteer™ group. Being the Team Facilitator requires you to have characteristics in order to be effective. This includes being positive, energetic, empowering, motivating, communicative and yet still humbly putting the needs of the group before their own.
So what exactly is your role as Team Facilitator? We definite it as follows:
The Team Facilitator is the volunteer team member who has received self directed team training and is responsible for facilitating the team process and coordinating with the Key Staff Person (see more on this later) to monitor outcomes of the team.
So how do you do this job effectively. This article will show you ways to be successful by examining ways to be horrible. And so without further ado, here are 6 Ways to be a Horrible Team Facilitator:
1. Dictating to the team what to do and when to do it.
As the team’s ‘leader’ it is tempting to believe that you are responsible for dictating to the team it’s future actions and timeline for delivery. This couldn’t be further from the truth. Fortunately for you this responsibility needs not be shouldered by you alone. Instead, the goal is to have the team work together collaboratively and use input from all members in determining the future direction.
2. Being (or believing yourself to be) the foundation of the team’s success
The beauty of the team format is that the successes (and challenges) are to be shared by all. As a Team Facilitator you do not have to feel personally responsible for the complete success of the team. Indeed that is a heavy burden to carry by one person. Instead, with your position, your goal is to actively encourage the team to success. Don’t just be a quarterback, but be the team’s biggest cheerleader as well.
3. Rigidly believing your way to be the best way
It is so so frustrating, when you know that best solution to a problem, but yet you have to gain the agreement of everyone on your team before you can implement it. Or even worse, be outvoted and forced to watch the group make a ‘bad’ decision. Being a Team Facilitator requires you to believe that there are no ‘bad’ decisions, but instead ‘learning experiences’. And sometimes you will be required to bite your tongue and be open to change. You’ve surrounded yourself with a team of highly qualified and capable individuals who all have the same goals as you. Be open to the possibility that there may be more than one ‘perfect solution’.
4. Being the Boss
5. Assuming sole ownership
SDV Teams are special in that although there are leadership roles, there is no specific role responsible for ‘ownership’ of the whole team. Members of the team may be have responsibility for their own specific duties and area, but overall ownership of the team and it’s efforts is shared by the team. As the official spokesperson for the team don’t be tempted to feel ownership of the team and refer to it or it’s results with words such as “My”. Instead ensure that your mindset is such that you are always thinking of every part of the team as “Our”.
6. Be responsible for all dialogue
Stephen Covey, the best-selling author of The 7 Habits of Highly Effective People wrote:
“Most people do not listen with the intent to understand; they listen with the intent to reply.”.
As the Team Facilitator the members of your team will be looking to you to be the best listener. They will want to use you as a sounding board, an objective opinion-giver or even just someone to whom to vent. Yes, you are the team’s spokesperson but take care to periodically stop and ask yourself how much you are listening compared to how much you are talking.
So here we have cleverly disguised six characteristics of an effective Team Facilitator The Team Facilitator is an important but rewarding role and we want to to do everything possible to ensure that you are successful. We will be investigating more roles within Self Directed Volunteer teams™ in the future. If you should have any further questions or want to know more information then please don’t hesitate to Contact Us.